managing

conflict at

the office

Course description


Practice how to manage a conflict in an effective way in this eLearning course by Cegos. Develop and express your perspective. Question and understand the perspective of others. Integrate and create solutions. Agree on and implement solutions.


This eLearning course is also available in the following languages. Contact OWL at learn@owl.inc if you would like to view the course in another language.


  • Chinese (Mandarin)
  • European Spanish
  • European French
  • European Portuguese
  • German
  • Italian


You will receive a downloadable OWL Certificate of Completion upon completion of the course.

 

Target Audience

Managers/Board Members


 

Key Learning Points


  • Implement the 4 steps of conflict management to handle conflict in the workplace



Key Features


Inline Activities



Accessibility Standard

WCAG (AA)/ Section 508


Accreditation


0.25 hours, Professional Development Units (PDU), Project Management Institute (PMI)





LEARN FOR FREE

COURSE DETAILS

Average Completion Time

7 min

  • About the Author

    Cegos is a global leader in digital learning for businesses, organizations, and professionals. Their courses integrate immersive narrative learning—featuring simulations, real-world scenarios, and dynamic case studies—with innovative technology and a continual focus on pedagogical excellence. Developed by expert instructional designers, subject matter specialists, and industry trainers, Cegos e-Learning content delivers measurable outcomes through interactive exercises, real-life scenario practice, and mobile-optimized formats for immediate application.