Communicating

with

volunteers

Course description


This course by MindEdge provides nonprofit leaders with the necessary skills to communicate effectively with their volunteers. You will learn about the volunteer life cycle, along with the different types of communication that are involved at each stage. We will also discuss methods for recruiting volunteers and learn how to adapt these methods for different audiences. You will learn how to develop volunteer policies and share them with your team. We will also explore ways to provide orientation and feedback and discuss how to keep volunteers engaged and motivated. And you will learn how leaders can express appreciation to their volunteers and sustain these valuable relationships over time.


You will receive a downloadable OWL Certificate of Completion upon completion of this course.


 

Key Learning Points


  • Describe how to provide effective orientation and feedback
  • Describe the volunteer life cycle and list the types of communication involved throughout
  • Explain how to develop and communicate volunteer policies
  • Explain how to keep volunteers engaged and sustain volunteer relationships over time
  • List best practices for attracting volunteers and recruiting volunteers from different demographic groups
  • List ways to show appreciation to volunteers


Key Features


Video, Inline Activities, Post-Assessment



Accessibility Standard


WCAG (AA)/ Section 508

Accreditation


0.3 hours, Professional Development Units (PDU), Society for Human Resource Management (SHRM)

0.3 hours, Professional Development Units (PDU), Project Management Institute (PMI)

0.3 hours, Professional Development Units (PDU), Certified Fund Raising Executive International (CFRE)

0.3 hours, Continuing Education Units (CEU), American Marketing Association (AMA PCM)

0.3 hours, Continuing Education Units (CEU), Association for Talent Development (ATD)

0.3 hours, Professional Development Units (PDU), HR Certificate Institute (HRCI)

0.3 hours, Continuing Education Units (CEU), International Accreditors for Continuing Education and Training (IACET)

LEARN FOR FREE

COURSE DETAILS

Average Completion Time

3 hours

  • About the Author

    MindEdge is a leading provider of online training for nonprofits, agencies, corporations, and individuals. Their courses combine narrative learning—featuring simulations, real-world scenarios, and case studies—with innovative technology and a commitment to continuous improvement in content and design. Developed by business school faculty, industry professionals, and subject matter experts, MindEdge courses offer professional accreditation, and enhance skills through interactive exercises, mini-cases, and engaging exercises that learners can immediately put into practice.