communicating

with nonprofit

staff

Course description


In a nonprofit, effective communication is key to ensuring that everyone is aligned around a shared mission and vision. Leaders need to set clear expectations, keep staff motivated and engaged, and communicate effectively through times of crisis and change. An organizational culture of supportive and open communication among all employees is crucial. This course by MindEdge will explore some popular approaches to communication in the nonprofit environment. You will learn methods for communicating effectively with staff, supporting their communication with one another and ways to adapt your approach for different audiences.


You will receive a downloadable OWL Certificate of Completion upon completion of this course.


Key Learning Points

  • Describe how to adapt communication to fit the preferences of staff from different backgrounds
  • Describe how to communicate change to staff
  • Describe popular approaches to communication used by nonprofit leaders
  • Explain how to deliver effective feedback
  • Explain how to support staff who need to develop their communication skills
  • Explain the primary methods of communication used in nonprofit organizations
  • List best practices for communicating with staff in remote work environments
  • Outline the key aspects of nonprofit staff communication policies


Key Features

Video, Inline Activities, Post-Assessment


Accessibility Standard

WCAG (AA)/ Section 508


Accreditation

0.3 hours, Continuing Education Units (CEU), American Marketing Association (AMA PCM)

0.3 hours, Continuing Education Units (CEU), International Accreditors for Continuing Education and Training (IACET)

0.3 hours, Professional Development Units (PDU), Certified Fund Raising Executive International (CFRE)

0.3 hours, Professional Development Units (PDU), HR Certificate Institute (HRCI)

0.3 hours, Professional Development Units (PDU), Project Management Institute (PMI)

0.3 hours, Professional Development Units (PDU), Society for Human Resource Management (SHRM)

0.3 hours, Continuing Education Units (CEU), Association for Talent Development (ATD)




LEARN FOR FREE

COURSE DETAILS

Average Completion Time

3 hours

  • About the Author

    MindEdge is a leading provider of online training for nonprofits, agencies, corporations, and individuals. Their courses combine narrative learning—featuring simulations, real-world scenarios, and case studies—with innovative technology and a commitment to continuous improvement in content and design. Developed by business school faculty, industry professionals, and subject matter experts, MindEdge courses offer professional accreditation, and enhance skills through interactive exercises, mini-cases, and engaging exercises that learners can immediately put into practice.